Change Healthcare

Mobile robots improve patient care, employee satisfaction, safety, productivity and more.

The TUG autonomous robot works in your hospital 24/7 moving materials and clinical supplies almost anywhere you need it moved while reducing cost-per-delivery by up to 80%.

TUG adds real value virtually everywhere.

Nursing

TUG was designed with nurses in mind. With TUG, nurses know when meds, meals, supplies and tests are arriving. No more chasing. No more calling. No kidding. The result is higher job satisfaction and more time for patient care.

Pharmacy

TUG securely delivers medications through the hospital and directly to nursing units. It secures and automates deliveries that are normally made through pneumatic tubes or manual couriers including controlled substances and refilling carts.

Lab

TUG eliminates the headaches and restrictions associated with pneumatic tube systems. Best of all, by using biometric security and unique pin codes, TUG ensures only authorized medical personnel add or remove specimens to the secured cabinet.

Food Service

TUG provides automated, cost-effective delivery of meals to patient floors and returns dirty trays to Food Service. With TUG, staff can spend more time managing dietary needs and interacting with patients.

Environmental

TUG is a safer, more efficient way to manage waste removal. The system also integrates to automated dumping equipment so the cart can empty without employee assistance which is especially useful after hours.

Linen

TUG safely provides scheduled and on-demand delivery of linens to nursing units. Housekeeping staff don’t have to leave the unit for linen supplies, because TUG delivers wherever the supplies are needed.

Laboratory

Pharmacy

Food Service

Surgical Supplies

For the pharmacy and laboratory, TUG provides advanced security.

Innovative integrated drawer and door carts provide biometric security plus pin code access to protect and ensure secure delivery of sensitive medications or laboratory specimens while freeing up staff to focus on patient care.

TUG is proudly serving our nation’s military veterans in over 37 VA Hospitals across the country.

TUG robots are designed, manufactured and supported in the United States. We understand the process necessary for contracting with the VA and we can offer a standardized and streamlined process to make your purchase hassle-free and without rework or confusion.

We have been a GSA Federal Supply Schedule Contract Holder since April 2004 – our GSA contract number is V797D-40161. If you would like a full “Capabilities Statement” that includes Tax ID, DUNS number, product description and references from other VA hospitals, please contact us.

For hospital clients, on average, TUGs move materials and supplies over 370 miles every single week.